A woman took to Reddit to tell her story of malicious compliance and how it ended up helping the company overall!
A Military Recruiter’s Story
Suze had always been proud of her work as a recruiter for the military.
Impairment Was Never a Hindrance
Even though she was bodily impaired, she had found a way to serve her country in an important capacity. She interviewed countless applicants every week, hoping to find the best and most qualified individuals to join the ranks of the military.
Unfortunately, there were always a few bad apples that slipped through the cracks.
A Replacement Boss Whose Role Had Some Conditions
One day, Suze’s boss got promoted to a higher position within the military hierarchy, meaning her team got a new boss. This replacement’s promotion was dependent on filling open positions quickly and producing few complaints.
It Quickly Led to Disaster
In an effort to achieve these goals, he made a decision that would ultimately lead to disaster.
Before inviting applicants to an interview, Suze and her colleagues usually conducted a thorough background check and screening of the applicants’ CVs.
He Just Wanted to Rush Them Through
However, the new boss vetoed each and every screening rejection without even looking at it. Despite being advised that this would cause the number of complaints, he held firm on this decision.
They’d Warned Him
As a result, the number of rejected applicants in person skyrocketed, and so did the number of complaints from those they had rejected.
He Decided on a Crazy Tactic
In response, the boss decided that they should bring every disappointed applicant to him in order to calm the complaints.
He believed that he would be better at it than trained psychologists, even though he had no background in HR or psychology.
She Was Shocked
Suze was incredulous. Did her boss really expect her to bring every single rejected applicant to him?
A Long List of Unique Applicants
Even the racist individual she had found on pictures of illegal demonstrations sporting swastikas? Even the drunken guy who reeked so badly she became dizzy just being in the same room?
Even the very loud and very angry convict who was on day release from doing his sentence for grievous bodily harm at that time?
Even the dedicated homophobe? Even the blubbering depressive who couldn’t stop crying and had her eyes swollen shut and snot hanging on her sweater?
Time for Some Malicious Compliance
Suze decided to follow his orders exactly. With a mischievous grin, she began bringing every single rejected applicant to her boss. She didn’t discriminate – every single person that they turned away from the military got to meet with the boss.
She Knew the Ins and Outs of Her Role
As it turned out, Suze was very good at her job. She was known among her colleagues for being friendly and courteous. If she received a complaint, it was never because she had been rude or hadn’t tried to exhaust every option.
She Gets Along With People From All Walks of Life
With her four children and years of work experience in HR, education, rehab, psychiatric, and forensic settings, Suze knew how to respectfully get along with people from all walks of life.
She Was Just Following Orders
So Suze brought every rejected applicant to her boss. The racist individual, the drunken guy, the very loud and very angry convict, the dedicated homophobe, and the blubbering depressive were all brought to the boss’s office.
Suze took advantage of the situation, using the time that she would have spent arguing with the applicants to enjoy a cup of coffee.
They Followed Suit
It wasn’t long before Suze’s colleagues caught on. They saw how helpful Suze’s input was and how magnificently she stopped the complaints against her.
They began following her lead, bringing every rejected applicant to the boss’s office.
His Days Were Ruined
They were talking about two to four people a day, which took up half of the boss’s workday. He soon realized that this wasn’t sustainable.
He Couldn’t Carry On Like That
After two weeks of this madness, the boss’s orders changed. He no longer wanted to see every rejected applicant, and he stopped vetoing the department’s screening choices.
They’ve Been Good Ever Since!
Suze and her boss got along splendidly ever since, and she was able to continue doing her job with the same level of dedication and professionalism as before.
She Got Him to See the Error of His Ways
The lesson of the story is that sometimes, it takes a little malicious compliance to get the job done.
In this case, her boss’s lack of background in HR or psychology led him to make decisions that ultimately harmed the organization, despite his good intentions.
It Ultimately Led to a Change in Policy
Suze’s approach of complying with her boss’s orders while also bringing every rejected applicant to him allowed him to see firsthand the consequences of his decisions and ultimately led to a change in policy.
Credit Where Credit Is Due
Redditors enjoyed her tale. One user said, “Credit where credit is due; at least he was willing to put himself in the line of fire rather than make it 100% everyone else’s problem.
Aaaaaaand, that’s all the credit I could come up with. Know-nothing micromanagers are going to micromanage while knowing nothing.”
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The post Her Unyielding Humility Saves the Day After Her Boss’s Arrogance Ultimately Leads to His Downfall! first appeared on Fistful of Dollars.
Featured Image Credit: Shutterstock / fizkes. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.