A McDonald’s outlet in San Francisco is facing a legal battle after an 80-year-old woman suffered severe burns from scalding coffee and was allegedly denied assistance by store staff.
Hot Coffee Horror
Mable Childress, an elderly woman, has taken legal action against the San Francisco McDonald’s, alleging negligence and a breach of “duty of care” after a harrowing incident involving a scalding cup of coffee.
The Lawsuit Unveiled
Details obtained from court documents revealed that Childress filed her lawsuit on September 14.
Severe Burns and Shocking Scars
The lawsuit paints a distressing picture of her suffering, including severe burns, emotional distress, scarring, and hefty medical expenses.
A Battle of Words
Peter Ou, the franchise owner, responded to the allegations, defending the restaurant’s food safety protocols and expressing the seriousness with which they take customer complaints. The legal claim is under thorough review.
Terrifying Day at 1100 Fillmore Street
The nightmare unfolded on June 13 at the McDonald’s located at 1100 Fillmore Street, where the coffee cup lid allegedly failed, resulting in scalding coffee pouring out and causing severe burns and scars, as per the lawsuit.
A Cry for Help
Childress reportedly sought help from three employees, including managers, but was allegedly ignored and refused assistance until she was forced to leave and seek medical treatment for her injuries.
Response to McDonald’s Slander
Ou responded to the claims with, “We take every customer complaint seriously — and when Ms. Childress reported her experience to us later that day, our employees and management team spoke to her within a few minutes and offered assistance.”
Seeking Justice and Compensation
Childress’ attorney expressed the gravity of the incident. The lawsuit has been filed as an unlimited civil case with potential compensation exceeding $25,000.
McDonald’s Has a Notorious Past
This incident is reminiscent of another infamous lawsuit involving McDonald’s and hot coffee. Stella Liebeck v. McDonald’s remains one of the most prominent cases, revealing the company’s past entanglement with scalding coffee.
A Million-Dollar Battle
In 1992, Stella Liebeck, a 79-year-old, suffered third-degree burns from hot coffee at a New Mexico-based McDonald’s. The subsequent legal battle resulted in a substantial award and shed light on McDonald’s coffee temperature.
These Shocking Coffee Stats Are Scalding Hot!
During the Stella Liebeck trial, it was revealed that McDonald’s served its coffee almost 40 degrees hotter than other restaurants at the time, raising serious safety concerns.
McDonald’s Pays Up
The Liebeck case eventually led to a settlement after a judge reduced the initial punitive damages, making this a landmark case in the history of consumer safety.
The Chicken Nugget Nightmare
McDonald’s faced another lawsuit involving a hot item when a 4-year-old girl allegedly suffered severe burns from a hot Chicken McNugget, sparking a legal battle in Florida.
A Parent’s Fight
Olivia Caraballo’s family claimed she sustained second-degree burns due to a dangerously hot nugget, holding both McDonald’s and the franchise owner accountable.
A Hefty Payout
In a surprising outcome, the family was awarded a substantial sum of $800,000 in compensation, showcasing the gravity of the incident and its repercussions.
Will This Be Another Game Changer?
McDonald’s finds itself embroiled in yet another legal battle, raising questions about the safety measures in place within the fast-food giant.
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The post “Game Changer” – Elderly Woman Experiences Severe Burns Due to McDonald’s Coffee Lid Malfunction, Files Negligence Lawsuit first appeared on Fistful of Dollars.
Featured Image Credit: Shutterstock / Jacob Lund. The people shown in the images are for illustrative purposes only, not the actual people featured in the story.